Read & Listen: Clarifying Questions
OVERVIEW
On this page, you will read about clarifying questions.
- First, read the text and study the example questions.
- Then, listen to audio of people using clarifying questions.
READ & LISTEN
Image Links to an external site. by tomswift46, CC BY NC ND 2.0 Links to an external site.
Read:
When you do not understand something, you can ask a question. This is called a clarifying question. Sometimes when you are talking with people, you do not hear a word. Sometimes you do not understand everything they say. When you need to hear the word or sentence again, you can use a clarifying question.
This is an important skill to use at work. If you want someone to say something again, or to clarify the meaning, use one of these phrases.
| Clarifying Questions |
|---|
| I’m sorry. Could you repeat that please? |
| Pardon? |
| Can you clarify that for me? |
| I'm not quite sure I understand. Could you explain again please? |
| What was that? |
| Can you share some examples? |
| Could you say that again please? |
| I’m sorry. I didn’t hear you. Could you please say that again slowly? |
| Sorry, one more time. |