Read & Listen: Interpersonal Communication Tips



OVERVIEW

 On this page, you will learn tips for interpersonal communication.

  1. First, read the tips. 
  2. Then, listen to audio of the text. 


READ & LISTEN

Two women talking with arm gestures

Image Links to an external site. by pedrosimoes7, CC BY 2.0 Links to an external site.

Read:

This is a list of interpersonal communication tips.  You will learn more about these tips in this module.  Interpersonal communication skills are very important at school, at work, and at home.  Use this list to remind yourself what effective interpersonal communication means.

Interpersonal Communication Tips

  1. Pay attention to people’s nonverbal communication.
  2. Use appropriate nonverbal communication.
  3. Listen actively.
  4. Check your understanding.
  5. Ask for help when you don’t understand.
  6. Tell people when you need or want something.
  7. Tell others what you can or cannot do.
  8. Express your agreement or disagreement.
  9. Resolve conflicts or solve problems by making a helpful suggestion or making compromises.

Listen:

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Play media comment.Image Links to an external site. by kattebelletje, CC BY NC 2.0 Links to an external site.

Read:

When people talk to us, sometimes we do not understand everything.  When this happens, it is important that we use tip number four (4).  Let's take a closer look at Checking Your Understanding.

If someone says something, and you are not sure about the meaning, it is helpful to repeat the information back to them to check your understanding.

Here are some helpful phrases:

So, ____________________. Is that right?

Did you say ___________________?

Did you say __________ or _________?

Do you mean that _____________________?


Listen to the three (3) recordings below.  The people are checking their understanding.  Click on the link below to read the words while you listen.

READ ALONG WITH THE RECORDINGS Links to an external site.

Listen:

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