Registration Tools & Info

Check your Hold list in ctcLink in case you need to do something! Some holds like: FA Tuition/Class Hold, Tuition Deferred, Tuition Date Extended, Prevent Enrollment Cancellation Concurrent or Dual Enrollment, Enrolled in TIPP, Financial Aid Less than FT, or Attended New Student Orientation are "good" holds--meaning they don't prevent you from registering.

Step 1: Click into "Tasks" from your Student Center (now Student Homepage)

Step 2: Click on "Holds"

Step 3: Click on the Hold to get details including contact info

Holds that have blocked students from registering include:

• Advisement Hold
• Academic Warning
• Academic Probation
• Past Due Balance

There are other holds that require action on your part, but do not interfere with registration. You should take care of those, you just don't *need* to take care of it before you register.  I've seen a few, and will add more to this list as I can recall them, but the only one I recall right now is Transcript Hold.

For holds that require you to do something to clear them, you can find out who you need to talk to by clicking on the hyperlink under "Hold Item" in the Item List, and it should tell you who to call, and hopefully even provides a phone number or email address. If you need help figuring out who to talk to, please let me know.

If you are having trouble registering, you can take a look for your Enrollment Dates to check and make sure your Enrollment Date is correct. I can fix it if it is wrong, but don't wait until Priority Registration day to tell me!!!

Step 1: Click Manage Classes

Step 2: Select the quarter you are checking for

Step 3: View Enrollment Dates

AND if you may be registered for the upcoming quarter(s) at both SCC and SFCC, OR if you will be registering for two quarters (only happens in the Springtime when we register for Summer and Fall on the same day) don't forget to click on "Change Term" to come back to select the other quarters/campuses here to check your dates:

SFCC Students:

If you have an advisement hold, academic warning or probation hold at Spokane Falls Community College (SFCC), contact the SFCC Counseling Center. A full list of contact information is proivided on the counseling page Links to an external site., otherwise listed below are contact options:

Option 1: Email

Email SFCC counseling at sfcc.counseling@sfcc.spokane.edu,
When emailing counseling, always mention your name, student ID number, and a detailed reason for why you are contacting them.

Option 2: Online

You can contact counseling online. Currently enrolled students may request an appointment through Online Academic Advising. Please include a detailed message as to how they may best assist you. You can go to the online academic advising form Links to an external site. to request an appointment.

Option 3: Phone

You can reach SFCC Counseling over the phone at 509-533-3525

Option 4: Reach out to an individual counselor

On the counseling "contact us" page Links to an external site. scroll down towards the bottom of the page where each Counselor's contact info is listed and contact one: https://sfcc.spokane.edu/For-Our-Students/Getting-Help/Counseling/Contact-Us Links to an external site.

SCC Students

If you have an academic warning or probation hold at Spokane Community College (SCC), please check to see if you are enrolled in a workshop in Canvas (click into "courses" in the left hand menu, then click "all courses" in the pop up screen to view all enrollments) and contact the SCC Counseling Center Links to an external site. if you have questions or cannot find your workshop in Canvas:

Option 1: Email

Email SCC counseling at Counseling@scc.spokane.edu. When emailing people, always  mention your name, student ID number, and a detailed reason for why you are contacting them.

Option 2: Phone

Call SCC Counseling at 509-533-7026  

Option 3: Schedule an appointment

Use SCC Counselings Contact Us page Links to an external site. to find a Counselor's contact info or Calendly link to schedule an appointment. Scroll down to the "Contact Us" portion of the page and click the program for details/access for programs like Running Start, Nursing/Allied Health, Business/Hospitality and Computers/Tech Ed/Environmental Science/Transfer Degrees, or Adult Basic Ed.

Financial Aid Suspension due to Academic Warning or Probation

Whenever you have an Academic Warning or Probation hold, chances are you might also have a financial aid suspension. You can look in your ctcLink student center To Do list to see if financial aid is asking for a appeal, or you can be proactive and submit one. If you submit a appeal and are not on financial aid suspension, they'll just disregard it, so no harm in turning one in.

• SFCC Financial Aid Appeal Links to an external site.

• SCC Financial Aid Appeal Links to an external site.

Due to some system issues, sometimes quarterly charges can be added to your account late.  Even after your financial aid has disbursed and you received your refund.  It can be quite frustrating, perhaps even more so if you find out only when you go to register for classes and encounter a block.

You can quickly check for a balance due by logging into your ctcLink Student Center.  If you have a balance due it will appear in the Finances section

Balances must be paid in full or you must have satisfactory arrangements in place before you are allowed to register for future quarters.  Some balances are easily dealt with, and others are more complicated.  These may or may not be helpful things to think about if you have a balance due that you cannot pay right now.

IF you have Financial Aid already awarded and it is not yet Spring quarter, call the Financial Aid office at your school to see if they can help you cover the balance due.  They may not be able to offer you anything more than new or adjusted loans, which is a personal choice where you will have to decide what is best for you and your future.

Talking to an academic advisor at SFCC

• Option 1) Request an appointment online from the counseling contact page Links to an external site..
• Option 2) Call to schedule an appointment at 509-533-3525
• Option 3) Email them at sfcc.counseling@sfcc.spokane.edu  Make sure to put your Student ID in the email with your name.

Talking to an academic advisor at SCC

• Option 1) Request an appointment online from the SCC Academic Advising page Links to an external site.. Scroll down to Department Contacts and select the one that most closely matches your program to see the counselors and find their appointment schedulers:

• Option 2)  Call to schedule an appointment at 509-533-7026

• Option 3) Quick Response:

  Call to be placed on the call list for the quickest appointment option. The next available counselor will call you, usually within 24-48 hours.

  Quick Response Phone: 509-533-8400
  Email: counseling@scc.spokane.edu