Respondus LockDown Browser Support

Occasionally we all run into issues with computer applications.  Here are some helpful links that should get you pointed in the right direction.

Click here to go to the Respondus Student Resource Page Links to an external site..
Click here to search the Respondus Online Knowledgebase Links to an external site. for information pertaining to both LockDown Browser and Monitor.
Click here if you have specific questions about Respondus LockDown Browser Links to an external site..
Click here if you have specific questions about Respondus Monitor Links to an external site..

If you are having trouble finding your answer or you have an issue that is not described in the Knowledgebase, click here to submit a help ticket directly to the Resdpondus Help Desk Links to an external site..  When you submit your help ticket please include your full name, your email address, a telephone number where you can be easily reached, information about your computer (Windows/Mac/Chromebook, installed web browsers), and a very thorough description of the issue you are encountering.

If you are in Repodondus Monitor and are having issues with the pre-exam set-up, you can use the Live Chat option to be connected to someone at Respondus that can help you.  Here is more information on the Respondus Monitor Live Chat support function Links to an external site..